Buy online from MacLeod Highland Supplies
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MacLeod Highland Supplies are dedicated to supplying Bagpipes, Highlandwear and Pipe Band Drums etc at competative prices to Pipe Bands and individuals. Discounts may be available to Bands for large purchases. Please ask for further details. If you have any suggestions or comments please email us at Macleod@scotbagpipes.com
Our Contact details:
Macleod Highland Supplies
Phone:+44 (0) 141 553 1513 Fax:+44 (0)141 552 0795 Email: Macleod@scotbagpipes.com
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from outwith the UK, place your order and your credit card company will convert the transaction to your own currency.
We accept all major credit cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
These Terms and Conditions are for all internet orders placed through this site.
Shipping And Handling
Carriage charges will include a small charge for packing and insurance. V.A.T. will be charged where applicable.
Orders will normally be despatched where possible within a few days. If we cannot despatch your order within a few days we will advise you of the estimated despatch date.
As Kilts, Kilt Outfits, Plaids, Doublets, Tartan Hose and Hosetops, plus non-stock size Jackets are made to order you will be advised of estimated despatch date.
Goods are not charged until they are despatched. Once work on customised orders has commenced there is a 50% charge for cancellation.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero. V.A.T. does not apply on Books.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
All products come guaranteed against faulty workmanship or materials. This warranty is limited in the case of Bagpipe Reeds and Traditional Skin Bags as the usual life of these items varies according to use and conditions.
We should be notified immediately on receipt of faulty or unsuitable reeds for replacement or refund. We cannot replace or refund reeds that have been used or altered.
If you need to reach us, please email MacLeod@scotbagpipes.com or call on International +44 (0)141 553 1513 or fax us on +44 (0)141 552 0795 or write to us at MacLeod Highland Supplies
136 Bridgegate, Glasgow, G1 5HZ, Scotland, UK.
MacLeod Highland Supplies do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Our Policy adheres to the Consumer Protection (Distance Selling) Regulations 2000
You have the right to cancel this agreement but this right ends 7 WORKING DAYS after the date YOU RECEIVE the products (working days excludes weekends and Bank Holidays). You will not have to pay for any goods and any amounts you have been charged will be repaid to you by way of a credit to your card within 30 days. However, if the goods have been despatched or delivered then YOU MUST RETURN the products to us and bear the costs yourself (the cost of postage will only be refunded in situations where a statutory right is breached). We recommend that you advise us as soon as possible if you wish to exercise your right to cancel. You can exercise your right to cancel by sending an email to the following address: Macleod@scotbagpipes.com or by writing to us at : Macleod Highland Supplies, 136 Bridgegate, Glasgow G1 5HZ.
Any products returned must be received by Macleod Highland Supplies in the condition (and in the same packaging if possible) as when it was delivered to you.
When returning any goods for an exchange or refund it is recommended that you obtain a proof of posting certificate from the Post Office as we cannot accept responsibility for parcels lost inthe post.
We do not refund the cost of postage unless the reason for return is the result of our own error or there is a breach of your statutory rights.
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